GekkoVet SaaS Application Data Privacy Policy 8.7.2022

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Contact information: GekkoVet Oy, Munkkisaarenkatu 8 B 35, 00150 Helsinki, FINLAND. Finnish Business ID 2952142-4

e-mail: support@gekkovet.com

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Groups and sources of Personal data

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GekkoVet SaaS Application is a browser-based application for veterinarians and veterinary nurses/technicians at compass.gekkovet.com. It’s hosted at Amazon Web Services platform (AWS). All data at compass.gekkovet.com is located at AWS data center in Ireland. The static front page of compass.gekkovet.com doesn’t collect any data in AWS data center.

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Main source of user personal data is the user. Name, role (veterinarian or nurse/technician) and country of location are collected at the registration and the user can update this information later in My profile page. Email address is also collected at the registration and is used as identifying the user account in GekkoVet application. Optionally collected data of the user are his/her specialty species and therapeutic areas as a veterinarian or nurse.

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GekkoVet uses Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. GekkoVet also sends Google your IP Address. GekkoVet uses Google Analytics to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to GekkoVet for improving the user experience and determining site effectiveness.

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GekkoVet may also collect technical Personal Data in relation to Users from the website compass.gekkovet.com and gekkovet.com. Examples of technical data are User IP address, browser type and version, operating system, computer or other device platform, preferred language and geographic location. Cookies may be used in processing Personal Data and accepting cookies is a way to ensure the services are working correctly. Technical data is collected from the devices with which the Users are using the services.

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Personal data is stored as long as necessary to fulfil the obligations from law, business agreements and contracts with data subjects.

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Purposes of data processing

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The purpose of the personal data collected at registration process is to create an user account and enable and enhance the use of GekkoVet application. GekkoVet may also use the personal data to troubleshoot possible problems in the application reported by the user or found out by GekkoVet. Payment data from Stripe is used to verify subscription status and renew the subscription. The purpose of collecting optionally entered data about user’s specialty species and therapy areas is to show those user choices to animal owners at GekkoVet’s owner application, PetCompass. If you wish to have more information about PetCompass, please visit our website at https://www.gekkovet.com/pet

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The purpose of collecting and processing technical data from the Users is to improve GekkoVet Services and ensure they are working correctly. Some cookies enable GekkoVet services to function or inform if the services are not working correctly.

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Personal data (i.e. name and email address) may also be used to inform the users about new features and functions as well as other GekkoVet application related matters, such as campaigns and special offers.

If GekkoVet changes the intended use of personal data, the user will see the revised privacy policy/EULA at GekkoVet application and have the possibility to give her/his consent or terminate the use of the services.

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Profiling and automatic processing

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GekkoVet Oy does not profile or process personal data automatically.

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Rights of the data subjects

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Right of Access – You have the right to request confirmation of whether GekkoVet processes Your personal data, and if so, to request a copy of that personal data.

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Right to Rectification – You have the right to request that GekkoVet rectifies or updates any personal data that is inaccurate, incomplete or outdated.

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Right to Erasure – You have the right to request that GekkoVet erases personal data in certain circumstances, such as where personal data is collected based on Your consent. If You wish to delete any Google Analytics data, please delete your _ga cookies, send us an email at support@gekkovet.com and/or install the Google Analytics Opt-Out Browser Add-On.

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Right to Restriction of Processing – You have the right to request that GekkoVet restricts the use of Your personal data in certain circumstances.

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Right to Withdraw Consent – You have the right to withdraw the consent which You have given to GekkoVet regarding personal data processing.

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Right to Data Portability – You have the right to request for a copy of Your personal data in a structured, commonly used and machine-readable format in certain circumstances

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Additional information

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In order to exercise such rights or get additional information on our privacy policy, please contact support@gekkovet.com

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